Privacy Policy

Last Updated: 2 July 2026

Welcome to Africa Voyager (“Africa Voyager”, “we”, “our”, or “us”).

Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, AI travel planner, chatbot, itinerary builder and related services.

By using Africa Voyager, you agree to the practices described in this Privacy Policy.

1. Who We Are

Africa Voyager is an AI-powered travel intelligence platform that helps travellers plan self-drive and guided trips across Africa.

Our services include:

AI travel planning
Personalised itinerary generation
Route recommendations
Travel intelligence
Travel advice
Lead referrals to trusted tourism partners

2. Information We Collect

We may collect information including:

Personal Information

Name
Email address
Country of residence
Telephone number (optional)

Travel Information

Information voluntarily provided during trip planning, including:

Travel dates
Number of travellers
Budget
Travel interests
Preferred destinations
Vehicle preferences
Accommodation preferences

Website Information

We may automatically collect:

IP address
Browser type
Device information
Operating system
Language settings
Referral website
Pages visited
Time spent on pages

3. AI Chat & Travel Planning

When using our AI Travel Assistant, you may provide questions and travel preferences.

Examples include:

“Do I need a 4×4?”
“Plan a 14-day Namibia trip.”
“Can I visit Etosha in July?”

These conversations may be stored to:

Improve itinerary quality
Improve travel recommendations
Train our internal travel knowledge base
Improve frequently asked questions
Enhance future user experiences

We do not use personal conversations to publicly identify individuals.

4. How We Use Your Information

We use information to:

Generate personalised itineraries
Answer travel questions
Improve travel recommendations
Contact you regarding your enquiry
Send requested itineraries
Improve our AI systems
Improve website performance
Prevent fraud and abuse

5. Sharing Information

We do not sell your personal information.

However, with your permission, we may share relevant travel enquiry information with trusted partners including:

Tour operators
Lodges
Campsites
Vehicle rental companies
Activity providers

Only information necessary to fulfil your travel request will be shared.

6. Cookies

Our website may use cookies for:

Website functionality
User preferences
Analytics
Performance monitoring
AI session continuity

You may disable cookies within your browser settings.

7. Analytics

We may use analytics platforms to understand how visitors use Africa Voyager.

Information collected may include:

Pages visited
Device type
Country
Session duration
Referral source
Website performance

This information is used only to improve the platform.

8. Third-Party Services

Africa Voyager may integrate with trusted third-party services including:

AI language models
Interactive mapping services
Email providers
CRM platforms
Tourism partners
Payment providers (future)
Mapping services such as OpenStreetMap

Each third-party provider has its own privacy policy.

9. Data Security

We take reasonable technical and organisational measures to protect your information.

This includes:

Secure hosting
SSL encryption
Restricted administrative access
Database protection
Regular software updates

However, no internet transmission can be guaranteed as completely secure.

10. Data Retention

We retain information only for as long as necessary to:

Provide our services
Improve travel intelligence
Meet legal obligations
Resolve disputes

You may request deletion of your personal information at any time.

11. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Withdraw consent
Object to certain processing
Request a copy of your data

To exercise these rights, please contact us.

12. Children’s Privacy

Africa Voyager is not intended for children under the age of 16 without parental or guardian consent.

We do not knowingly collect personal information from children.

13. International Users

Africa Voyager serves travellers from around the world.

By using our website, you understand that your information may be processed in countries where our hosting providers or service providers operate.

14. AI Recommendations Disclaimer

Africa Voyager provides AI-assisted travel planning and recommendations.

While we strive to provide accurate and up-to-date information, travellers should independently verify:

Road conditions
Fuel availability
Border requirements
Visa requirements
Park fees
Accommodation availability
Weather conditions
Government travel advisories

Travel recommendations should not replace official guidance or local regulations.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be published on this page with the updated revision date.

16. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Africa Voyager

Email: privacy@africavoyager.com

Website: https://africavoyagertours.com automated spam detection service.